SHOPPERS can now pay with their mobile wallet at Zambia’s largest retailer
BUSINESSBy Zambia Daily Mail — Zambia Daily Mail
Shoppers across Zambia can now complete their purchases using their preferred mobile wallets at Shoprite stores, marking a significant milestone in the country's retail and financial landscape. The introduction of mobile money acceptance at Zambia's largest supermarket chain provides consumers with greater flexibility and convenience at checkout, moving beyond traditional cash and card transactions. Under the newly implemented system, customers can utilize major mobile network operators including Airtel Money, MTN MoMo, and Zamtel Money for everyday grocery shopping and broader Money Market counter services. This development comes against the backdrop of rapidly expanding digital financial adoption throughout Zambia. Recent data highlights a dramatic surge in mobile money usage, with active wallet payments scaling significantly and overall transaction values experiencing exponential growth over recent years. Industry surveys indicate that a vast majority of Zambian adults now regularly utilize mobile money services, making it a foundational pillar of the nation's day-to-day commerce. By integrating these popular platforms directly into its point-of-sale systems, Shoprite is addressing consumer demand for more efficient, secure, and accessible payment alternatives. Charles Bota, General Manager for Shoprite Zambia, emphasized that the rollout reflects the retailer's ongoing commitment to modernizing the customer experience. As consumer transaction behaviors continue to evolve, providing reliable digital payment channels ensures that shoppers can effortlessly manage purchases ranging from weekly household provisions to essential utility payments, airtime, and data bundles. The checkout process is designed for simplicity: customers request a mobile wallet payment, specify their network provider, input their mobile number, and authorize the transaction securely via their mobile PIN. The strategic shift also reinforces broader national objectives championed by regulat