Billing Clerk – Short-term

Role Description At Mary Begg, the Billing Clerk is responsible for the efficient billing and invoicing of all medical/nursing services, medications, and consumables utilised by patients/clients visiting an MBHS facility. He/she accurately bills patients/clients and follows up on all outstanding invoices. The Billing Clerk professionally conducts herself/himself and always demonstrates good customer service toward our clients, visitors, health professionals and MBHS employees. He/she adheres to the MBHS Code of Conduct and maintains patient and staff confidentiality at all times. Key Role Accountabilities Ensure that MBHS standard operating policies and procedures are read, signed and followed with regard to the finance department. Maintain an efficient patient medical billing and invoicing system that accurately captures all medical services (OPD/IPD care, lab work, diagnostic testing, specialist consultations, etc.) and medicines/consumables used, and submit a complete bill to the patient/client for payment. Reconcile any outstanding invoices that are yet to be paid by clients/patients and maintain comprehensive records of pending cash payments. Unconditional acceptance of the Mary Begg confidentiality agreement regarding patient information, staff information and all matters relating to Mary Begg business. Failure to comply will result in disciplinary action and/or dismissal from post. Always adhere to the MBHS Code of Conduct and provide high quality, professional and friendly service at all times. Treat all clients, visitors and relatives in a caring, courteous and respectful manner and demonstrate good customer service at all times. Be available to work any shift according to the roster’s requirements (morning, afternoon, night). Key Responsibilities Receive, assist and direct patients and their families, visitors and health care professionals in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image. Deal with enq