IT Technician

Q U A L I F I C A T I O N S A N D E X P E R I E N C E Minimum Required Qualifications and Experience: Advanced Diploma in computer science, engineering or relevant field Full Grade Twelve Certificate Paid up Member with ICTAZ 3 years’ work experience in IT operations or related field Experience with Windows/Linux servers and cloud environments. Desirable Qualifications and Experience: Bachelor’s degree in computer science, engineering or relevant field Paid up membership with ICTAZ Certification as IT Technician will be an advantage (e.g.CompTIA A+, Microsoft Certified IT Professional) 4 Years Proven work experience as IT Technician or relevant position. Excellent IT diagnostic and problem-solving skills. In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Proven documented track record of providing IT services of a similar nature. T E C H N I C A L A N D B E H A V I O U R A L C O M P E T E N C I E S Strong Technical support and troubleshooting of computer systems, hardware, software, and peripherals abilities Ability to offer IT service delivery and end-user support management Good at User account administration and access management Ability to offer excellent Scan, print, and electronic file management support Ability to manage IT asset tracking, inventory control, and lifecycle management Good at Network infrastructure support, configuration, and administration Good working knowledge of ICT systems maintenance and performance monitoring Knowledge in Information security, data protection, and ICT compliance support K E Y P E R F O R M A N C E A R E A S Systems and Hardware Technical Support Setting up hardware platforms required for installation and configuration of applications and operating systems. Undertaking routine preventive, corrective, and conditional maintenance of IT equipment, as well as recommending disposal of obsolete equipment. Ensuring operating systems on end-point device