\u00a0Key Accountabilities\u00a0Accountability: Business Solutions,\u00a0Product and Channel Delivery: \u2013 (25%)\u00a0Outputs:\r\n\r\n \t\r\n\r\n \tCreating and maintaining an agile approach for Digital channel delivery and building of an ecosystem.\r\n \tSupport the design, development and implementation of the Digital delivery Strategy and customer facing solutions.\r\n \tConducting an evaluation of the\u00a0\u00a0computer system\u00a0architecture with an emphasis on the design.\r\n \tAnalysing the system throughout the enterprise system.\r\n \tCreating and maintaining or enhancing procedures, processes and designs for a computer system.\r\n \tOversee all Business Solutions for the segment related to Digital Bank to ensure that they are delivered and deployed cost effectively.\r\n \tOversee and maintain secured Digital platforms for Digital banking operations ensuring appropriate controls are implemented and maintained.\r\n \tEnsure that all product and channel commitments are implemented and maintained to required standards.\r\n \tOversee channel delivery of product systems development and enhancements and the integration of new systems with existing systems.\r\n \tEnsure development and implementation of all channel delivery policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.\r\n \tOversee provision of end-user services, including help desk and technical support services\r\n \tManage Digital Vendor relations.\r\n \tDevelop & execute bank Digital strategy baseline for enhancing customer experience and product and service delivery within portfolio.\r\n \tOversee the project management of technology projects within Digital portfolio.\r\n \tMap digital capabilities to strategic priorities\r\n \tServe as the sponsor for Digital process innovation.\r\n \tDevelop and implement the Country Digital project portfolio in liaison with relevant Business Accountable Executives.\r\n \tMeasure new efficiencies and Return on Investment (ROI) of projects and innovations including achievement of the benefits stated within a business case by ensuring that benefits realisation is actively managed throughout the life of the project and post project.\r\n\r\n\r\n\r\n\r\nAccountability: Build Enterprise Ecosystem (Innovation and Partnerships) (20%)\u00a0Outputs:\r\n\r\n \tDesign and execute ecosystem and partnerships management framework and strategies to achieve commercial and brand objectives.\r\n \tDevelop and maintain an opportunity assessment framework to guide the identification, promotion and development of new markets, services or capabilities through partnerships and/or ecosystem engagements.\r\n \tContinuously evaluate and refine the ecosystem business model, with due regard to partner capabilities and culture to promote strategic collaboration.\r\n \tBuild and influence internal and external stakeholder relationships to position Absa Bank Zambia PLC (ABZ) as a trusted, collaborator of innovative financial services.\r\n \tPromote the diffusion of innovation across the Digital portfolio, assuring effective learning and collaboration across all product and channel delivery teams.\r\n \tAssess industry and community market trends, leading to the generation of innovative ideas by developing research programs that incorporate current developments to improve existing products and study the potential of new products.\r\n \tRecognize promising ideas and find ways to introduce them into plans and discard ideas that are ineffective, costly, or beyond the scope of the company\u2019s mission or abilities to develop.\r\n \tReview, analyse and evaluate existing products, services and processes for the sole aim of improving and enhancing them or discarding them completely.\r\n \tCollaborate across business segments to find opportunities for and showcase ideas in the Innovation and emerging business pipeline.\r\n \tCreate business architecture models demonstrating how products, operations and systems interoperate within the organization.\r\n \tConduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement.\r\n \tApply and utilize business modelling methods to ensure results-oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives as an executive decision making. This acts as POC that builds onto the business case.\r\n \tEvaluate and present information that will facilitate effective and timely decision-making through written and oral communication materials that effectively summarize findings with recommendations.\r\n \tPartner with IT architecture team in developing an IT framework that aligns with the business plan.\r\n\r\nAccountability: Data\u00a0\u00a0Science\u00a0(MIS) (25%)\u00a0Outputs:\u00a0\r\nProject Management\r\n\r\n \t\r\n\r\n \tRespons...