Manager Enterprise Business Services

Access Bank Zambia is seeking to recruit a self-motivated, enthusiastic, and innovative person to fill the role of Manager, Enterprise Business Services in the Financial Control Unit based at the Head Office, Lusaka, Zambia. Why The Role Exists The Manager of Enterprise Business Services (EBS) is a senior leadership role responsible for designing, managing, and continuously improving enterprise-wide shared services functions across the Bank. The role also includes overseeing the Bank’s overall Procurement, Facilities and Security Management functions, policies and procedures and ensuring they deliver the bank’s corporate goals and cost-containment strategies/initiatives. The role reports to the Chief Financial Officer. What You Will Be Responsible For Lead the design and execution of procurement, security, and facilities management policies that drive the Bank’s corporate vision and operational excellence. Collaborate closely with the Brand and Communications team to ensure all branches, assets, and materials across the country consistently reflect our brand identity and uphold the highest quality standards. Champion innovative cost containment initiatives to optimise resource use without compromising quality or service delivery. Oversee the insurance strategy for all Bank properties, securing comprehensive coverage that minimises business disruption, and actively manage claims to protect our assets. Architect and implement seamless travel and tour management systems that enhance efficiency and employee experience. Ensure all facilities meet rigorous operational and safety standards, delivering comfortable and productive environments across every location. Spearhead the Bank’s expansion and rationalisation plans, ensuring facilities and services scale smartly with our growth ambitions. Optimise the allocation and management of physical assets across the bank, eliminating waste and driving value from every investment. Direct the strategic procurement of assets and ma