Fleet Maintenance & Accident Officer

Fleet Maintenance & Accident Officer Lusaka Our client is looking for a disciplined, proactive, and well-organized Fleet Maintenance & Accident Officer to support the company’s vehicle operations, accident handling, maintenance coordination, and fleet reliability. The ideal candidate must be able to work both in the office and in the field, follow up matters aggressively, communicate professionally with drivers, workshops, insurers, and internal teams, and ensure that vehicles are returned to operation as quickly and efficiently as possible. ROLE PURPOSE The Fleet Maintenance & Accident Officer will be responsible for coordinating vehicle maintenance, accident response, repairs, insurance documentation, workshop follow-ups, breakdown reporting, vehicle inspections, and fleet condition tracking. The role requires a person who is highly organized, practical, firm with drivers, and able to manage multiple vehicle-related issues at the same time. KEY DUTIES AND RESPONSIBILITIES Coordinate accident response processes, including receiving accident reports, collecting supporting documents, following up police reports, and ensuring timely internal reporting. Liaise with insurers, assessors, garages, workshops, drivers, and management on accident-related matters. Track all accident cases from initial report up to repair completion, insurance decision, excess payment, vehicle release, and redeployment. Vehicle Codes & Driving Laws Coordinate vehicle repairs, breakdown response, routine servicing, inspections, and maintenance follow-ups. Maintain accurate records of vehicle faults, repairs, service history, accident cases, quotations, invoices, garage updates, and job cards. Follow up workshops and mechanics to ensure repairs are completed within agreed timelines. Assist in monitoring vehicle condition, cleanliness, roadworthiness, mileage, tyres, brakes, lights, oil, water, and general mechanical condition. Report recurring mechanical problems, driver negligence, poor vehicle