Relationship Officer

Are you passionate about empowering clients to achieve their Financial goals? We’re seeking a dynamic Relationship Officer to deliver personalized, value-driven solutions that make a real difference. The job holder would be responsible for Origination and will work closely as a team in deepening relationships and driving revenue growth by onboarding new and managing relationships with the bank clients. They will also be responsible for pre and post account maintenance and managing the risk associated with the portfolio. They will have an overview on accounts and will be directly responsible for client transactional activities and other credit related activities for the account. Key Responsibilities: Support Relationship Managers in identifying, prospecting, and targeting potential business opportunities aimed at growing and strengthening the Bank’s portfolio. Facilitate seamless onboarding of new clients by ensuring timely collection, verification, and processing of Know Your Customer (KYC), Anti-Money Laundering (AML), and other regulatory compliance documentation. Liaise effectively with internal departments including Compliance, Legal, Credit, and Operations to expedite onboarding processes, resolve operational bottlenecks, and ensure efficient turnaround times. Monitor and follow up on the execution and disbursement of approved facilities and transactions, while keeping both clients and Relationship Managers regularly informed on progress and outstanding requirements. Serve as a key contact point for day-to-day client servicing matters in coordination with the Relationship Manager, ensuring high levels of responsiveness, professionalism, and service delivery. Assist Relationship Managers in tracking and monitoring key performance indicators, including revenue contribution, portfolio growth, cross-selling ratios, facility utilization, and client risk ratings. Work closely with the Treasury team to facilitate the execution of foreign exchange transactions, money m