Key Accounts Manager

Objective of Job The Accounts Manager is responsible for developing, managing, and expanding customer accounts across Industrial & Mining applications throughout Zambia. This role combines technical expertise with strong commercial capabilities to maintain and build on existing strong customer Service Contracts and relationships, promote and sell engines, repower solutions, spare parts, service products, and long-term support agreements for the full mtu and Rolls-Royce Solutions portfolio. Key Performance Areas & Duties · Develop, manage and maintain control systems for the above VCA or Service Contracts at various Job search platform remote sites throughout the Zambia Region. · Do all regular price adjustments as stipulated in every contract and ensure that the data is correctly used. · All costs, parts consumed (scheduled and unscheduled), parts received, and records maintained by the teams on your sites shall be checked for accuracy and made available to the Head of Industrial Business. · Manage and Assist the Industrial Coordinator to carry out their duties related to contract administration. · Coordinate and assist all staff on your sites to achieve their contractual targets related to engine performance. · Ensure that all site facilities, tools and parts are in place in accordance with the relevant contracts. · Ensure that all costs related to regional sites are properly captured and controlled · Management of all on-site parts, stock control and warehouse related tasks. · Keeping record of your staff training needs and ensuring that they are competent to maintain the MTU engines in their area of responsibilities. · Analyse and audit reports coming from all sites relating to costs, parts, and engine defects and reporting any findings and suggested corrective actions to your teams or customers. · Create a budget for your division and manage all sites to work within it and are profitable · Visit regional sites regularly and hold regular meetings with customers o