Description: Job Purpose: The HR Officer will wok with the Head HR & Admin to support business units to drive operational effectiveness through the implementation of Human Resource best practice. Coordinate the performance management process with the Head HR & Admin. Administer HR policies, procedures relating to recruitment, welfare, pension, medical, housing and salary and wages administration. Manage disciplinary cases and grievances. Maintain a safe and health working. Build and maintain key stakeholder relationships with HR Leadership, Business Leadership, the wider HR community and Employees. Resume writing service Key Responsibilities: Work closely with the Head HR to Coordinate the performance management process for the bank Enforcing complying of instructions given pertaining to the use of personal protective clothing, equipment or gear or any matter in relation to health and safety to all employees. Ensuring that all employees do not interfere with anything that has been provided in the interest of health and safety in the workplace. Rationalizing labour headcount to meet the requirement to enhance productivity. Assisting with Staff Remuneration through ensuring that all relevant data is communicated to Finance. Facilitating the bank’s labour requirements on restructuring process of laying off and recess, retrenching or redeploying of employees as a result of company labour rationalization. Manage end to end in house recruitment and selection process (writing the job advertisements, interviewing, reference checking and creating employment contracts) Preparing and conducting inductions for new employees. Manage on boarding processes and exit interviews. Providing support and assistance to supervisors/managers with grievance handling, dispute resolution and performance management and disciplinary issues. Attendance and tracking of employee movements. Issuing out Leave forms and advising employees on when to take their Annual leave Assisting in conducting Monthly performance appraisals. Updating and maintaining all HR records in the HR system; Maintaining all employee records and files, including appointment, termination, probation, performance, induction and training records. Build and maintain key stakeholder relationships with HR Leadership, Business Leadership, the wider HR community and Employees Help to plan, organize, direct, control or coordinate the personnel, training, or labour relations activities of the bank Research and consult on compensation and benefits Skills and Attributes Good Communications Skills Approachable Proactive Well driven and energetic Peoples person yet firm Attention to detail Good Interpersonal Skills Negotiating Skills Problem-solving Skills Primary Areas of Accountability: Qualifications and Experience Degree in HR Management, Business Administration or Social Sciences Must have a minimum of 4-6 years of experience in Human Resources and Administration with a Commercial Bank or Micro-Financial Institution or FMCG sector Must be well-vested in Labour Laws and Contract Management Proven ability to prepare HR reports Knowledge of safety rules and regulations Knowledge of Bank procedures and policies Familiarity with performance management software will be plus Must be a Member of ZIHRM with a valid practicing certificate for 2026 Sharing is Caring! Click on the Icons Below and Share