Head – Network Solution, NPD & Core Design

JOB ADVERT Position: Head – Network Solution, NPD & Core Design Department: Networks Vacancy: Head – Network Solution, NPD & Core Design Level: Senior Manager Location: Lusaka, HQ Job Purpose To lead the planning, expansion, performance management , and continuous optimization of the Core Network, Intelligent Network (IN), and Value Added Services (VAS) infrastructure by collaborating with business units to translate commercial requirements into technology solutions. The role is responsible for ensuring network scalability, reliability, and service excellence through effective management of strategic technology partners, validation of investment and performance proposals, and leadership of a high-performing team to support business growth, customer experience, and operational efficiency. Travel Guides & Travelogues Reporting to the Networks Director, the Main Duties Are: • Interacting with the business departments to determine Core network, IN & VAS needs of the company. • Carry out intra/inter Packet core network troubleshooting including LTE/5G. • Analyze Packet Core network reports. • Liaising with partners (ERICSSON/Nokia/Comviva/Mobelium/ZTE/CISCO) to determine required Core network, IN & VAS expansion & upgrades. • Ensuring end to end monitoring and reporting of technical product deployment lifecycle is achieved to position the core network optimally in terms of functional delivery. • Monitoring the performance of the partner regularly and reviewing Core network, IN & VAS performance reports against the prescribed performance standards (KPIs). • Seeking relevant performance reports/data from the business teams, including field sales staff on the performance of the network and highlighting problem areas for action. • Identifying performance shortfalls that warrant the levying of penalties and referring these to the Contract Manager for action. • Promoting a partnership approach to the execution of the managed service contract to minimize conflict between AIRTEL