Sales Dealer – Business Banking

\r\n\r\n \r\n\r\nAccountability: \u2013 60%\r\n\r\nOutputs:\r\n\r\n \tKey actions to include:\r\n \tActively participating in the implementation of the Markets Sales Strategy in line with the Absa Africa Markets Sales Strategy and country sales requirements\r\n \tWorking closely with the Head of Markets Sales to implement Business Banking sales activities\r\n \tTimely provision of rate sheets to branches\r\n \tMonitoring FX cash levels in branches to ensure sufficient supply for customers within set limits.\r\n \tAuthorising FX transactions within authorised limits\r\n \tDealing in branch FX transactions with authorised branch dealers with limits\r\n \tHelping senior sales team dealers to ensure that Relationship Managers, Branches and Corporate Service Centres process customer transactions timely.\r\n \tEnsure that root cause processing errors on FX trades are identified, with appropriate training provided to branch officials\r\n \tEnsure customer telephone calls are answered timely and directed to the appropriate personnel.\r\n \tEnsure that all branch FX transactions are advised and covered through the FX trading desk for efficient management of FX position\r\n \tActing as the primary point of contact for both internal (Personal and Private Banking) and external Markets Sales clients, ensuring regular face-to-face engagement with the Personal and Private Banking team to promote teamwork\r\n \tAchieving a leading position in the chosen products, markets and segments by:\r\n \tSpending at least 50% of one\u2019s time engaging branches\r\n \tGiving superior customer service\r\n \tPresenting the full Absa product set to clients whilst managing the product portfolio to suit client needs\r\n \tActively helping branches with required training needs to deliver the Absa FX strategy\r\n \tManaging one\u2019s client portfolio to generate strong growth and sustainable returns over the business cycle with special focus on Customer Service and Financial Performance\r\n \tEnsur