WE ARE HIRING EXECUTIVE ASSISTANT TO THE COUNTRY DIRECTOR Location : Lusaka, Zambia Reports to : Manager – Planning INTRODUCTION WWF is an independent conservation organization, with over 38 million followers and a global network active through local leadership in over 100 countries, WWF Zambia was established in 1962. Our mission is to stop the degradation of the planet’s natural environment and to build a future in which people live in harmony with nature, by conserving the world’s biological diversity, ensuring that the use of renewable natural resources is sustainable and promoting the reduction of pollution and wasteful consumption. At its core, WWF Zambia envisions a future where both people and nature thrive. The organization works across key thematic areas: Biodiversity, Food Systems and Green Economy and Climate Action. WWF Zambia operates in three key landscapes: the Kavango Zambezi Transfrontier Conservation Area, the Kafue System, and the Upper Zambezi. These landscapes are critical for sustaining biodiversity, supporting livelihoods, and enhancing climate resilience. Driven by science, advocacy, and multi-sector partnerships, WWF Zambia catalyzes impactful solutions that ensure communities benefit from healthy ecosystems while safeguarding vital habitats for future generations. MAJOR FUNCTIONS The Executive Assistant will support the Country Director (CD) in the fulfillment and execution of duties, both to ensure effective management of the Country Office, including keeping perfect coordination among all departments, and to liaise effectively with WWF Network as well as external partners and suppliers. Operates and performs Key Result Areas Roles and responsibilities 1. Provide executive support to the Country Director Coordinate and maintain the CD’s calendar of appointments and schedule the CD’s meetings and conference calls and endeavor to streamline the Country Director’s workload. Manage incoming correspondence to the CD, including e-mails, letters, and invitations to meetings. They research, answer, screen and follow-up on inquiries and multiple incoming issues and concerns addressed to the Country Director, including those of a sensitive or confidential nature. Draft and proofread outgoing correspondence on behalf of the CD. Based on familiarity with the subject matter, prepare Emails and correspondence independently where possible, and refer others to appropriate staff members or departments. Edit correspondence, reports and documents and create spreadsheets and PowerPoint presentations as requested by the CD. Coordinate with relevant staff to ensure speeches, remarks, key notes and letters for the Country Director are prepared in a timely manner. Process signature and mailing requests coming to the CDs desk from the various departments (including administration/procurement, finance and technical areas). Oversee budget and manage Country Director’s expenses and make sure expenses of Country Director’s direct reports are approved. Provide first-line support to the Country Director on digital devices and applications payment systems, processes and office facilities as well as maintaining filing systems. Anticipate and identify problems that may occur and recommend a range of solutions to the Country Director while coordinating efforts for the resolution to mitigate the risks on a timely basis. Establish and manage a confidential filing system for the CD. 2. Provide support that ensures an effective Zambia Country Officer (ZCO) Country Leadership Team (CLT). Liaise with government officials and their staff, and other implementing partners, to set up high-level meetings with CD and other CLT members as desired. Assist the CD to prepare agenda, logistics, schedule meetings and take minutes at the Country Leadership Team meetings and follow up on action points and circulate the meeting minutes to relevant staff in a timely manner. Take note of other meetings whenever required. Manage international travel arrangements for the CD and CLT and international guests visiting the Country Office to include: – processing visas, ticketing, hotel bookings and airport pickups and drops and in-country travels for incoming guests. 3. Provide effective administrative support to Country Office Using initiative and judgment to ensure matters requiring attention in the absence of the Director are referred to or delegated to the right office/person to minimize the effect of the Country Director’s absence from office. Coordinate and manage special projects as assigned by the CD Assist the CD to coordinate strategic donor missions to in-country visits (national or landscape level depending on requests Manage international meetings / conferences hosted in-country and all associated logistics. In conjunction with the People & Culture Manager assist international staff settle in the country including processing work permits and housing arrangements, securing schools, etc. 4. Support to coordinate OD implementation o...