Data Analyst (Facilities Management Section)

Duties The FAC Data Analyst supports the Facility Manager and Facility Management (FM) staff by collecting and analyzing data and implementing quality management systems to improve the Facility Management section’s efficiency and effectiveness. The job holder reports directly to the Facility Manager and advises the FM section as a whole. Labor & Employment Law Quality Management and Strategic Planning 65% • Identifies areas of potential waste, fraud, or inefficiency through data analysis . • Suggests corrections to existing Standard Operating Procedures (SOP) and develops new SOPs to address vulnerabilities. • Works with post’s Customer Service Center, serves as the Facility Manager’s customer advocate to ensure that services meet customer requirements efficiently. • Ensures that performance is measured appropriately, identifies problems and solutions. Initiatives may include benchmarking, Six Sigma, or similar management systems that identify and integrate best practices into FM’s processes and structure. • Responds to inquiries from the Facility Manager, and initiates analysis projects that will better inform decision making in FM. • Monitors and interprets eServices/MyServices and ICASS performance data to improve service performance reporting. • Evaluates the Computerized Maintenance Management System (CMMS) performance data in reporting Sustainability Management System (SMS) key performance indicators. This may include recommendations on facility work plans, asset inventory, and annual inspection summary and preventive maintenance tasks. • Tracks FM metrics in analyzing the section’s core competencies, identifies resources and strategies that generate continuous improvement. • Uses statistics, gap analysis and conducts cost-benefit analyses for changes in services and operations. • Analyzes preventive maintenance schedules and facility work plans to stock levels and makes recommendations on ordering a lean but sufficient inventory of facility asset spare parts,