Digital Transformation and Business Technology Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Responsible for the modernization of the Business Operations. They bridge the gap between IT and core business functions, through leading in the deployment of technologies like business systems, AI, automation, mobile applications to boost efficiency, enhance user experience, and drive strategic growth. Job Profile Business Unit: Prudential Life Assurance Zambia (PLAZ) Business Function: Grade: Information Technology (IT) 4 Job Title: Manager – Digital Transformation & Business Technology Reports to: Chief Information Technology Officer Location: Lusaka, Zambia Job Purpose & Scope: Key: Change, Business Enablement, Innovation Responsible for the modernization of the Business Operations. They bridge the gap between IT and core business functions, through leading in the deployment of technologies like business systems, AI, automation, mobile applications to boost efficiency, enhance user experience, and drive strategic growth. Principle Accountabilities for this role include (but not limited to): 1. Technology Implementation: Integrating digital tools (e.g., Mobile apps, AI, enterprise platforms) into business processes to increase efficiency and productivity. Leading in the deployment of business systems, applications, and digital platforms Lead the modernization of business processes and operating models in line with Group standards Identify and champion digital innovation opportunities (AI, automation, mobile platforms). Drive technology adoption across departments of the business to improve productivity and