Turnaround Coordinator

Position: Turnaround Coordinator Reporting To: Operations Supervisor Location: Lusaka Job Purpose The Turnaround Coordinator is responsible for planning, coordinating, supervising, and monitoring all aircraft turnaround activities to ensure safe, secure, efficient, and on-time departures. The role serves as the central point of coordination between airline representatives, ground handling teams, airport authorities, and other service providers to ensure all operational activities are carried out in compliance with airline requirements, company procedures, aviation regulations, and safety standards. The Turnaround Coordinator plays a key role in maintaining operational excellence, safety, and service quality throughout the aircraft turnaround process. Key Duties and Responsibilities Coordinate and supervise all aircraft turnaround activities from aircraft arrival to departure. Ensure aircraft turnaround is completed safely, efficiently, and within the airline’s scheduled turnaround time. Act as the focal point of communication between airline representatives, flight crew, airport authorities, and all ground handling departments during aircraft turnaround. Plan, organize, and coordinate the allocation of manpower, equipment, and ground support services required for each flight. Monitor loading and unloading of baggage, cargo, mail, catering, fuel, water, lavatory servicing, passenger boarding/disembarkation, and other ground handling activities. Ensure all turnaround activities comply with company procedures, customer airline requirements, airport regulations, and applicable aviation legislation. Conduct aircraft turnaround briefings where necessary and ensure all stakeholders understand operational requirements. Complete all operational documentation, turnaround checklists, load-related documentation, flight paperwork, and aircraft dispatch documentation accurately and on time. Monitor aircraft movements and ensure aircraft parking stands, aerobridges, and Grou