CoE Sales Administrator

Sales Administrator Location: Kitwe, Zambia/Alrode, Johannesburg Work Arrangement: Onsite What we do at Weir We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining. Make your impact You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future. What you’ll do Sales Administration: Prepare and process sales orders, quotations, invoices, and order amendments accurately and timely to support the sales function. Daily tasks include maintaining Salesforce opportunities and SAP records, managing order flow to meet customer delivery timelines, and handling customer queries and complaints. Success means seamless order execution and high customer satisfaction. Travel requirements are minimal, primarily local if needed. Compliance and Documentation: Ensure strict adherence to Quote-to-Cash (QTC) processes, pricing policies, and internal SOPs. Maintain accurate documentation for audit readiness and regulatory compliance. Coordination & Support: Liaise with internal departments such as sales, logistics, finance, and supply chain to ensure smooth order execution. Collaborate with finance on customer credit management and support adoption of new processes and system-driven global standardization. Reporting and Data Management: Assist with sales On-Time Delivery (OTD) tracking, output forecasting, and provide managem