Head of Clearing

Overview We are recruiting! Our client in Lusaka, is looking for a Head of Clearing to join their team for a job vacancy within the logistics industry. To apply, or for more information, follow the link below. A Head of Clearing is typically responsible for overseeing all clearing and forwarding operations, ensuring the efficient movement of goods through customs while complying with all applicable laws and regulations. The role is common in logistics, freight forwarding, shipping, and customs brokerage companies. Head of Clearing Job Summary The Head of Clearing is responsible for leading and managing the clearing department, ensuring the timely and compliant clearance of import and export shipments. The role involves developing operational strategies, managing staff, maintaining relationships with customs authorities and other stakeholders, and ensuring high levels of customer satisfaction while meeting business objectives. Key Responsibilities Lead and oversee all customs clearing operations for imports and exports. Ensure compliance with customs laws, regulations, and company policies. Develop and implement strategies to improve operational efficiency and service delivery. Manage and mentor the clearing team, setting performance objectives and conducting appraisals. Build and maintain strong relationships with customs authorities, port officials, shipping lines, and regulatory agencies. Monitor shipment progress and resolve delays, disputes, or compliance issues promptly. Ensure accurate preparation and submission of customs documentation. Review and approve customs declarations and related documentation. Monitor departmental budgets and control operational costs. Identify operational risks and implement mitigation measures. Keep abreast of changes in customs regulations and communicate updates to the team. Prepare operational and management reports, including KPIs and performance metrics. Collaborate with sales, operations, finance, transport, and customer serv