Product Specialist

Product Specialist Functional area: Service Onsite or Remote: Onsite Country/Region: ZM City: Chingola Chingola, Copperbelt Province, ZM, 10101 Company name: Epiroc Zambia Limited Advertise in Zambia Date of posting: Apr 23, 2026 Join us as a Product Specialist. You will serve as the subject matter expert for assigned products, bridging the gap between technical teams, sales, and customers. This role involves providing product knowledge, supporting sales efforts, conducting training, and ensuring customer satisfaction through effective product use. Your Mission: Act as the primary expert on product features, benefits, and applications. Support sales teams with product demonstrations, presentations, and technical guidance. Train internal staff and customers on product usage and best practices. Gather customer feedback and communicate insights to product development teams. Collaborate with marketing to develop product materials and campaigns. Monitor market trends and competitor products to identify opportunities. Assist in resolving product-related issues and provide after-sales support. Your Profile: Advanced Technician Certificate, Diploma or bachelor’s degree in business, Marketing, Engineering, or related field TL2 as an added advantage 2–4 years of experience in product management, sales support, or technical roles. Strong understanding of product lifecycle and market positioning. Excellent communication and presentation skills. Ability to analyze data and translate insights into actionable recommendations. Location : Chingola, Zambia Closing Date : 30 April 2026 Why Epiroc? By joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact. It all starts with people . The world needs metals and miner