Sales Responsible

Job Summary The Sales Manager is responsible for leading the company’s sales operations across Zambia, driving revenue growth, expanding market presence, and strengthening relationships with wholesalers, retailers, supermarkets, pharmacies, beauty stores, and other distribution partners. The role involves managing the sales team, developing sales strategies, achieving sales targets, identifying new business opportunities, and ensuring excellent customer service while maintaining strong brand representation. Key Responsibilities Sales Strategy & Business Development Develop and implement effective sales strategies to achieve company revenue and profitability targets. Identify new business opportunities, distributors, wholesalers, retailers, and key accounts. Expand the company’s market share in perfumes and cosmetics across Zambia. Conduct market research to identify customer needs, competitor activities, and market trends. Develop annual and monthly sales plans and forecasts. Sales Management Lead, coach, motivate, and monitor the sales team to achieve sales objectives. Set individual sales targets and KPIs for sales representatives. Conduct regular field visits with the sales team to support customer acquisition and retention. Monitor daily sales performance and prepare weekly and monthly sales reports. Ensure timely collection of payments from customers in coordination with the finance department. Customer Relationship Management Build and maintain strong relationships with key customers, distributors, and retail partners. Negotiate commercial agreements, pricing, and promotional activities. Resolve customer complaints professionally and ensure high customer satisfaction. Maintain long-term partnerships with strategic clients. Distribution & Trade Marketing Ensure proper product availability and distribution coverage across all assigned territories. Coordinate promotional campaigns with the marketing department. Monitor merchandising standards and product visibili