Export Officer (2 Position)

POSITION: Export Officer (2 Position) REPORTING TO: Exports Supervisor LOCATION: Lusaka JOB PURPOSE To execute all cargo export functions from acceptance through to dispatch of consignments, ensuring compliance with airline, regulatory, customer, and organizational requirements. The Export Officer is responsible for coordinating cargo and mail acceptance, documentation, handling, storage, and dispatch activities in accordance with Service Level Agreements (SLAs), Standard Operating Procedures (SOPs), and applicable aviation regulations. Key Responsibilities Cargo Acceptance and Documentation Calculate applicable freight and handling charges, collect payments where required, prepare air waybills, detach and file relevant copies, and submit documentation for manifesting. Ensure all accepted cargo is properly documented, labeled, accounted for, and prepared for shipment in accordance with airline and regulatory requirements. Prepare outgoing and incoming cargo manifests in line with airline, customs, and company standards. Prepare Notification to Captain (NOTOC) documentation for all dangerous goods and special cargo requiring declaration. File and maintain cargo receipts, dockets, manifests, air waybills, and other cargo-related documentation. Sort, distribute, and file incoming cargo documentation accurately and promptly. Cargo Operations and Compliance Ensure all cargo handling activities are conducted in accordance with company policies and procedures, IATA, ICAO, ZCAA regulations, customer SLAs, SOPs, and industry best practices. Monitor compliance with cargo acceptance closeout times and ensure cargo is positioned and ready for loading within prescribed timelines. Supervise cargo and mail loading activities to ensure safety, security, and operational efficiency. Ensure proper handling and processing of special cargo, including Valuable Cargo (VAL), Vulnerable Cargo (VUN), Dangerous Goods (DG), and other regulated shipments. Make advance arrangements for the handl