Information Communication And Technology Officer

National Museums Board (NMB) is a Statutory Board under the Ministry of Tourism whose mandate is to establish, develop and manage dynamic and sustainable national museums for the preservation and interpretation of Movable heritage for the benefit of the present and future generation. 7. INFORMATION COMMUNICATION AND TECHNOLOGY OFFICER Type of Employment – Permanent and Pensionable Location – National Museums Board Secretariat, Lusaka Job Purpose To efficiently install, configure, maintain and support the organization’s ICT infrastructure, systems, networks and digital technologies ensuring their security, reliability, availability and optimal performance to support museum operations, digital transformation, business development, communication, exhibitions and revenue-generating activities. Main Duties ▫ Installs, configures, maintains, upgrades and provides technical support for computers, laptops, printers, mobile devices, audiovisual equipment, peripherals, operating systems and software applications. ▫ Administers the organisation’s ICT systems, including user accounts, access rights, passwords, permissions, shared drives, email accounts and system configurations. ▫ Manages and provides technical support for LAN/WAN, Wi-Fi, internet connectivity, VPN, network devices, shared resources and other network infrastructure. ▫ Maintains an accurate inventory of ICT assets, hardware, software, licences, network equipment and other digital resources, including tracking allocation, condition and utilisation. ▫ Provides technical support for the National Museums Board website, email systems, online platforms, digital applications, online booking systems and other institutional digital services. ▫ Provides technical support for digital museum exhibitions, including touch screens, interactive displays, digital signage, projectors, audiovisual equipment, multimedia systems and other visitor-interactive technologies. ▫ Provides technical support for the development and producti