Assistant Underwriting Manager – SME/Retail Lines

ASSISTANT UNDERWRITING MANAGER – SME/RETAIL LINES NICO Insurance Zambia Limited is a leading general insurance company committed to providing innovative and customer-focused insurance solutions. We are committed to delivering excellent service while building a high-performing and professional team. NICO Insurance Zambia Limited invites applications from suitably qualified and experienced candidates for the position of Assistant Underwriting Manager – SME/Retail Lines. The Role The successful candidate will assist in managing the SME/Retail Lines Unit in line with the Company’s strategy, policies and procedures. Key Responsibilities The successful candidate will be responsible for: • Supporting the planning and management of underwriting operations, including analysing market trends, business performance and claims experience. • Managing renewals and ensuring renewal notices and documentation are processed within the required timelines. • Reviewing and approving underwriting transactions within authorised limits and escalating matters where appropriate. • Conducting risk surveys and risk assessments for existing and prospective business. • Assessing new risks, determining appropriate terms and preparing quotations within authorised limits. • Monitoring premium bookings and supporting the achievement of underwriting targets. • Managing and maintaining relationships with brokers, agents and clients. • Providing technical underwriting advice to existing and prospective clients. • Ensuring underwriting operations comply with applicable regulatory requirements, KYC requirements and client service level agreements. • Addressing stakeholder and client complaints within agreed service levels. • Supervising, guiding and training underwriting staff on procedures, policy coverage and underwriting systems. Qualifications & Experience Applicants should possess: • A first degree in Insurance, Business Administration, Finance, Economics or equivalent (ZAQA certified). • 3 to 6 year