Dispatch Clerk

JOB ADVERTISEMENT: DISPATCH CLERK Location: Lusaka, Zambia Department: Sales & Distribution Reports To: Sales and Distribution Supervisor Company: National Breweries Plc ABOUT THE ROLE We are looking for a highly organized and detail-oriented Dispatch Clerk to coordinate the efficient dispatch of products, maintain accurate dispatch records, support loading and invoicing processes, and ensure timely product deliveries. The successful candidate will play a critical role in supporting the distribution function by coordinating vehicle dispatches, generating reports, and ensuring all dispatch activities comply with company procedures and quality standards. KEY RESPONSIBILITIES Prepare and process dispatch documentation, including delivery notes, dispatch schedules, invoices, and transport records. Coordinate the loading and dispatch of products to customers, distributors, and other destinations according to approved schedules. Verify quantities, product specifications, and the condition of goods before dispatch to ensure accuracy and prevent losses. Generate daily dispatch, loading, delivery, and market performance reports. Prepare loading plans and support invoicing activities. Maintain accurate dispatch records and ensure all documentation is properly filed and accessible. Monitor stock movement and report discrepancies, shortages, damages, or variances to the supervisor. Liaise with warehouse, sales, and transport teams to facilitate efficient deliveries. Track vehicle departures and deliveries and communicate dispatch status updates to relevant stakeholders. Receive, verify, file, and reconcile proof of delivery (POD) documents against dispatch records. Ensure all dispatched products meet company quality standards and customer requirements. Adhere to health, safety, and company operational procedures during loading and dispatch activities. Maintain a clean, organized, and efficient dispatch office and filing system. Perform any other duties assigned by management wi