Training Officer

As a Training Officer – Biomass, you will support the delivery of impactful training programs that empower our Biomass Sales Agents and Field Teams to perform with excellence. You will facilitate engaging sessions, coordinate training activities, and ensure knowledge transfer that drives sales performance, customer satisfaction, and environmental impact awareness across our Biomass markets. Duties & Responsibilities: 2. Team Coordination & Administration3. Monitoring, Evaluation & Continuous Improvement4. Content Familiarity & Learning Resource Management Skills & Requirements: Training Delivery & Facilitation Deliver structured training sessions for new and existing sales personnel, using adult learning principles to maximize retention and practical application Facilitate Train-the-Trainer (TOT) programs for Team Leaders (TLs), Territory Sales Managers (TSMs), and Regional Sales Managers (RSMs) to build internal training capacity. Adapt training delivery methods to suit diverse audiences, ensuring inclusivity and effectiveness. Collect, analyze, and execute day-to-day training needs in the sales and field operations teams in alignment with the Training Lead’s directives Coordinate logistics for all training activities, including scheduling, materials preparation, and participant communication. Liaise with external trainers when necessary to support specialized learning interventions. Systematically collect and analyze feedback from trainees and trainers to identify improvement areas in content, methodology, and delivery Monitor post-training performance and knowledge retention, proposing remedial actions where required Track and report training attendance, completion rates, and learning outcomes as per set KPIs. Stay up to date with Burn Manufacturing’s Biomass training curriculum and content to ensure accurate and effective delivery Support in localizing training materials to enhance cultural and market relevance in conjunction with the Training Manager Must-Haves